Update on my other previous review: Fortunately, nothing has changed with Jacob Heating and Air Conditioning! Still the same fine service from beginning to end. The scheduling department is so pleasant to work with, they send a text message and an email message letting you know the window of time in which the technician will arrive. Then they let you know when the technician is on his way. Once again it was Areli who came and he's always professional, gets right to the job and gets it done efficiently and courteously. He explains what he has found and gives me the options on what it's going to take to fix it. We just love this company and are so thankful for their professionalism and their prompt reliable service. Update on previous review: Jacob Heating & Air Conditioning sent Areli to our business today and he gave us the same fine service he always does. Jacob Heating & Air Conditioning has sent Areli to our home several times since the last review I wrote and he has done an excellent job with our home air conditioner as well. I trust him because he’s very honest. We’re always pleased with how professional and responsive Jacob Heating & Air Conditioning is! Jacob Heating and Air Conditioning has been around a long time and for good reason. We have used their services for years because they are honest, reliable, fair, prompt, and they know what they’re doing. Their scheduling staff is excellent and easy to work with. We had service scheduled today on our AC and they gave us a call in advance to let us know Ray was on his way. When Ray got here he was courteous and professional. He identified the problem, then did the repair faster than expected and at a lower cost than expected. He was a pleasure to have here. Jacob Heating and Air's quality of work and their integrity is consistent in every area and we highly recommend them!

From diagnostics of my aging air conditioner from James to assessing the job from Mr. Jacob to replacing the handler in the attic and compressor by John and Keegan for two long hot days suffering from way to many questions. To the clerical staff Debbie and after hours staff assisting to keep me a little cooler until schedule day arrived. All were professional and patient. Thank-you.

Amelia did an excellent job replacing the AC drain pan and cleaning the coils. He kept the house clean and was always friendly and professional.