I can’t give enough kudos to Jacob Heating and Air. We had our AC have an issue Saturday night and were desperate to have someone try and fix it Sunday. I called in the morning and spoke with some amazing team members who I gave details and needed information to. And we got an awesome repairman in Areli. Great communicator. Kind. Outlined the cost. Gave great detail on the situation and what happened. And was able to make it on a Sunday! Truly can’t thank him and the whole Jacob team enough. You guys just made our day. And now I know more about the AC maintenance packages you guys have to use that too. 5-stars isn’t enough to say how fantastic the service was. I also want to give a shout-out to JJ, who came out tonight to drain our clogged AC line. He was a great example of amazing customer service. He explained the situation in tremendous detail and did a remarkable job. And most recently Areli again as he was able to unclog our drain line which has had issues. Areli was great with communication and explaining the situation.

Areli was great friendly, explains everything he is doing and got to the sorcerer of the problem

I needed to have the Compressor replaced on my AC unit. Pablo and Kenny were my service techicians. They arrived right on and got to work in a steady rain. Pablo and Kenny were very professional and friendly. They did an excellent job. I think my AC unit is working better now than when it was new.