privacy policy

Effective Date: 03/27/2025

Brand Name: Jacob Heating & Air Conditioning (“we,” “us,” or “our”)

Your privacy is important to us, and this policy will inform you of the information that Jacob Heating & Air Conditioning may collect from you, how it is used, shared, and protected. By using our Website, https://www.jacobhac.com, you acknowledge and accept the practices described in this policy.

Collecting Personal Information

When you visit our Website, we may collect both personal and non-personal information, including but not limited to:

• Domain name and IP address
• Browser type and operating system
• Referring website or source
• Pages visited and duration of visit
• Information voluntarily submitted by you through forms, chat, email, phone, or other means

We also work with third parties using cookies and similar tracking technologies to collect user data for advertising, analytics, and improvement of site functionality.

How We Use Your Information

The information we collect may be used to:

• Improve our products, services, and website experience
• Respond to your inquiries or requests
• Provide updates, promotions, and service-related communications
• Track user behavior for analytics and remarketing purposes

We use your data internally and with trusted partners to deliver services, but only in compliance with applicable data protection laws.

Sharing and Protecting Your Information

We do not sell, rent, or share your personal information—including phone numbers or mobile opt-in data—for marketing purposes. Specifically:

• Phone Numbers and Mobile Opt-In Data: We do not share or sell this information to third parties for their marketing use. It is used only for communication relevant to the services you have requested or opted in to.
• Aggregated Data: We may share anonymous, aggregate demographic information with business partners, which is not linked to any personally identifiable information.
• Service Providers: We may share data with third-party providers who assist with our operations (e.g., email services, website hosting), but only to the extent necessary to perform those services.
• Legal Compliance: We may disclose personal information when required by law or in good faith belief that such action is necessary to comply with investigations or protect our rights and users.

We follow industry-standard practices to safeguard your data, including appropriate security measures for data collection, storage, and processing.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience. You may configure your browser to refuse cookies; however, some parts of the site may not function properly. For more details or to opt out of tracking, you may visit:

• http://www.aboutads.info/choices/
• http://www.networkadvertising.org/choices/

Opt-Out Instructions

You have the right to opt out of communications and tracking at any time:

• Opt-out information (Text STOP to cancel)
• To stop receiving marketing emails or SMS, follow the unsubscribe instructions included in the communication.
• To opt out of targeted advertising, refer to the links above.
• To update or delete your personal data, please contact us directly at the information below.

Compliance with Data Protection Regulations

Jacob Heating & Air Conditioning is committed to complying with applicable data protection regulations, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant U.S. privacy laws. We ensure transparency, data minimization, and user choice in how your data is collected and used.

Third-Party Websites

Our Website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their individual policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes occur, we will revise the “Last Updated” date below. Continued use of the Website signifies your acceptance of any modifications.

Your Consent

By using this site, you consent to the terms outlined in this Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Jacob Heating & Air Conditioning
https://www.jacobhac.com
(386) 734-0901
email@jacobhac.com

Terms And Conditions

By accessing our website and/or signing up for our SMS services, you agree to these Terms and Conditions. Please read them carefully.

1. SMS Messaging Terms

We offer promotional and service-related messages through SMS (text messaging). By opting in to receive SMS messages from us, you agree to the following:

a. Message Types

You may receive messages related to:

• Appointment reminders and confirmations
• Service updates and technician ETA notifications
• Promotional offers and seasonal discounts
• Important operational announcements (e.g., weather-related closures)

b. Message Frequency Disclosure

Message frequency will vary depending on your interactions with us, but you can expect up to 4 messages per month unless you engage in conversations that require more frequent updates (e.g., appointment scheduling).

c. Message and Data Rates Disclosure

Message and data rates may apply. Please check with your mobile service provider for details regarding your individual plan.

d. Customer Care Contact Information

Text HELP to (386) 734-0901 for help, contact email@jacobhac.com for support.

e. Opt-Out Instructions

You may opt out of SMS messages at any time. To unsubscribe, simply text STOP to (386) 734-0901. After doing so, you will receive one final confirmation message stating that you have been unsubscribed and will no longer receive SMS messages from us.

2. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

3. Compliance with Local Laws

This agreement is governed by the laws of the State of Florida. We comply with applicable brand registration requirements and messaging regulations to protect our users and ensure lawful communication practices.