“I would like to thank everyone at Jacob’s heating and air for the great customer service. Just had a new system install done today by John and Bryan. They were very helpful and did a great job they answered any questions I had. Alex came out on Friday and was also very helpful when choosing and explaining the different systems. Thank you”

- Sandra H.

“Came early (called and coordinated ahead of schedule), arrived, diagnosed the problem, and promptly fixed the unit. Jabin described the problem, and kept me informed thru the whole process. 5⭐️ service. Thank you JH&A.
James Allison”

- James A.

“Today we had our A.C Repair by HVAC,TECHNICIAN -Keegan,he did a 10000+++++JOB! we're very satisfied with he's knowledge & skills and explaining all the Job, we also notice he's very perfectionist and left all the area clean and soon will come back to finish it, also HVAC,TECNICHIAN -John assist and help making phone calls to the company for additional repairs that we are needing to finalize the repairs & arrange for us to have 2 TEMPORARY Convertible A.C.

Thanks!!
sincerely,Mrs.Sandra & Juan”

- Sandra Rivera Torres O.

“Jacob installed my units 25 years ago and has serviced them twice a year ever since. Everyone I've ever worked with has been first class. And, they're highly responsive when a repair is required, even after hours. Highly recommended.”

- Mike B.

“Areli was great as usual. We have to maintenance service contract which includes to cleaning and diagnostic reviews each year. Scheduling was easy and Areli arrived on time, knew our system/history and did the cleaning and servicing of the air handler and outside unit. Great people at Jacobs!”

- John S.

“During our maintenance appointment JJ discovered that our system needed a repair. He did it quickly and economically. Having this regular service agreement gives us peace of mind, and catches small things before they turn into bigger more expensive things…”

- Fred B.

“Kenny Arrington came and did the maintenance on our AC/Heat apump systems today and performed an excellent job. He was thorough, friendly and offered helpful information.
Thanks!”

- Ben G.

Alan Eigner
4 days ago
I needed to have the Compressor replaced on my AC unit. Pablo and Kenny were my service techicians. They arrived right on and got to work in a steady rain. Pablo and Kenny were very professional and friendly. They did an excellent job. I think my AC unit is working better now than when it was new.
Response from the owner:Thank you, Alan! We appreciate your kind words about Pablo and Kenny. It’s great to hear that your AC unit is performing even better than before. Your satisfaction means a lot to us!
Jacob Kirk
4 days ago
Jabin M was quick, professional and friendly when he worked on our AC unit. Highly recommend this company for your AC needs.
Response from the owner:Thank you, Jacob! We're glad to hear that Jabin M provided quick and professional service on your AC unit. Your recommendation means a lot to us!
Susan Wright
5 days ago
Thank you so much Pablo and Kenny for getting to my home early and fixing our AC unit. You guys were great!!!
Response from the owner:Thank you, Susan! We're glad Pablo and Kenny could help you quickly with your AC unit. Your kind words mean a lot to us!
John Morell
7 days ago
Response from the owner:Thank you, John, for taking the time to leave a review. We appreciate your support!
Bert
1 week ago
Ken and Erick where very knowledgeable and fixed my ac problem quickly and professionally
Response from the owner:Thank you, Bert! We're glad to hear that Ken and Erick provided you with quick and professional service. Your satisfaction is important to us!
We recently had our AC unit replaced, and the entire experience was seamless from start to finish. From our very first interaction with the sales team through installation, everything was smooth, professional, and stress-free. John, Pablo, Phil, and Larry were absolutely amazing during the install. They were friendly, respectful, incredibly knowledgeable, and left everything clean and tidy. They took the time to explain our new system thoroughly and made sure we felt confident and informed before they left. Outstanding service, great communication, and a team that truly cares about their work. We highly recommend them! Update..... Serviced the New Unit: 10/06 Again had a great experience with Jabin M (Service Tech) with Jacobs Heating & Air. He was polite, on time, knowledgeable, and Honest. I would highly recommend Jacobs. They are the best and have proven themselves through many years of service as having the best business practice and employees.
Response from the owner:Thank you, Rayni! We appreciate your kind words about your experience and are glad to hear that our team, including John, Pablo, Phil, and Larry, provided you with outstanding service. Your recommendation means a lot to us!
We decided to replace our 15 year old air conditioner and heating system before we were stuck with no a.c. during the summer. Jacob gave us several estimates based on features and efficiency, and let us choose what we wanted. Installation went smoothly, and everything was cleaned up afterwards. Every person we came in contact with, from the estimator, to the office staff, to the installers, was pleasant, professional, and customer-service oriented. Five stars all around! Update on February 8, 2021 - just had our one-year maintenance, and as usual, service was top-notch! Areli, our tech, is the best! Another update: October 5, 2026 -- Areli from Jacob Air was out for our semi-annual maintenance and once again, we were impressed by his service and the service at Jacob Air. They're top-notch, and I highly recommend them!
Response from the owner:Thank you, Renee! We appreciate your kind words and are glad to hear about your positive experience with Areli. Your recommendation means a lot to us!
You guys are the best. Thank you so much for getting someone over so quick. I was extremely impressed with your customer service.
Response from the owner:Thank you, Marguerite! We're so glad to hear you were impressed with our customer service and that we could assist you quickly. Your kind words mean a lot to us!
Sharon
2 weeks ago
Response from the owner:Thank you, Sharon, for taking the time to leave a review. We appreciate your support!
Clare Phillips
2 weeks ago
Jacob Heating and Air recently installed a new AC unit for me. They were great through the whole process. Each and every person on their team, from the office (Penny and Debi) to the sales (Alex) to the installation (Phillip, John and Bryan) were polite, professional, and helpful. They helped me select the best unit for my home, took care of registering the unit, scheduling the city inspector and helping me get rebates from the utility company. Wonderful to work with. Highly recommend.
Response from the owner:Thank you, Clare! We're so glad to hear you had a positive experience with our team. It's wonderful to know that everyone, from Penny and Debi to Alex, Phillip, John, and Bryan, made the process smooth and enjoyable for you. We truly appreciate your recommendation!

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