“We recently had our AC unit replaced, and the entire experience was seamless from start to finish. From our very first interaction with the sales team through installation, everything was smooth, professional, and stress-free. John, Pablo, Phil, and Larry were absolutely amazing during the install. They were friendly, respectful, incredibly knowledgeable, and left everything clean and tidy. They took the time to explain our new system thoroughly and made sure we felt confident and informed before they left. Outstanding service, great communication, and a team that truly cares about their work. We highly recommend them!”

- Rayni G.

We have recently changed our HVAC service provider to JACOB, from another company (who I will not name, because they were actually pretty good over the years). We contacted Jacob for a second estimate after our existing company recommended replacing our unit (it was working fine) due to age and deterioration.

We were with our previous company since 2016, and while our unit was in great running order, they were wonderful about keeping our AC “maintained” at a fair price. As the years went on, they started high pressure sales pitches to add features, upgrades and finally a whole new unit… (ours is now 13 years old, but running fine). When we told them we were going to get a few quotes before deciding, the other company went into high pressure mode with scare tactics, which we did NOT appreciate.

Alex from JACOB came out to offer a second quote for the cost of a new unit. He was about as low pressure as you get, and he instilled confidence. I didn’t feel under any pressure to buy a new unit and he presented great info on maintaining and replacing our unit. In fact, he agreed with us, that as long as it’s working fine, there is no urgent need to replace it. We liked their quote, and decided that if we did need to replace the whole unit, JACOB had the better quote.

My husband and I discussed everything, and we decided to change our maintenance plan to JACOB now, and when our unit finally “dies a natural death”, we will merely grab an updated quote and go with JACOB.

So we had our first maintenance appointment a few days ago with Jabin and Sam. They were prompt, professional, courteous and even offered some great tips to help maintain our unit. I think we made the right decision.

- Rose W.

“We’ve used Jacobs Heating & Air Conditioning ever since we bought our home four years ago, and they’ve been consistently great. From the very first call, their receptionist is always so kind, helpful, and pleasant to speak with. Rob replaced our coils today and was incredibly professional, efficient, and genuinely kind. The work was done smoothly and everything was clearly explained. We’ve always had positive experiences with this company and truly trust them with our home. Highly recommend Jacobs Heating & Air Conditioning!”

- Lizzie A.

M. Scott Beaton
2 days ago
JJ is a great technician, and the company provides honest, up front information, service, and pricing. Edit: I just had a reason to get emergency AC service. Jacob's offered same-day, after-hours service. There was a cancellation earlier in the day, and the Jacob's staff coordinated and communicated an earlier service appointment. Jabin M arrived shortly, and was speedy with his analysis and troubleshooting.
Rene Harper
4 days ago
Response from the owner:Thank you, Rene, for taking the time to leave a review. Your feedback is appreciated!
Grenlin Rogers
6 days ago
Haha, laughing at reviews. Jacobs installed a new AC For us. The condenser outside, which has a door was placed with the door flat against the house.? Not accessible. Failed inspection. Inside the house, the air return constantly dripped water. I called Jacobs and was told I complain too much and not to call again. Good luck with them. Remember, BAD reviews can be deleted from Google.
Response from the owner:Thank you for your feedback. We take every review seriously and investigate all concerns thoroughly. We have searched our records and have been unable to locate a customer or project associated with the name used in this review. We also contacted the only customer in our database with a matching last name with an installation done in the recent past, and they confirmed this review was not theirs. If you are a customer of Jacob Heating & Air Conditioning in Volusia County, Florida, we would genuinely like the opportunity to learn more about your experience and address any concerns. Please contact our management team directly (ask for Roy) so we can investigate further. As you can see from our other reviews, we are always willing to listen, learn, and work toward a resolution when a customer has a concern. Also, Google reviews cannot be deleted by the business. Only the poster can update or remove a review. Our reviews are genuine and represent our dedication to our community. If you discover that you have accidentally posted your review for the wrong business, please do remove the review.
Albert Smith
7 days ago
My very old central air conditioning's blower failed. Jacob technician arrived within the promised time window and through troubleshooting determined the problem was a dead motor. The main office was given the info on the part needed and even though the A/C was decades old, Jacob found a new-in-the-box motor and had it overnighted to Deland. The next day another tech arrived fully briefed on what he was to do and swapped out the motor, cleaned the fan unit and operationally tested everything. Bottom line, my A/C is running better than ever with cold air reaching the far side of the house that never got cool. I'm 100% happy with Jacob and would recommend them to anyone.
Response from the owner:Thank you, Albert! We're glad to hear that Jacob provided excellent service and got your A/C running better than ever. Your recommendation means a lot to us!
Bob Barnes
1 week ago
I needed to replace my 14 year old A/C unit. Called Jacobs, received a great price and install was completed in one week. Technicians John and Brian were very thorough, informative and the install was done in less than 4 hours. Everything was clean and neat when finished. Great job! Hire Jacobs, you'll be glad you did.
Response from the owner:Thank you, Bob! We're glad to hear you had a positive experience with the replacement of your A/C unit. John and Brian will be pleased to know their efforts made a difference. We appreciate your recommendation!
Jabin was very nice and helpful. Thank you!
Response from the owner:Thank you, Jacqueline! We're glad to hear Jabin was able to assist you. Your appreciation means a lot to us!
Betsy Warm
1 week ago
Called Jacob and spoke with Alex about our AC repair/ replacement. I was out of state at the time and he went above and beyond to outline my options, explain the different systems and answer all my questions. Grateful for the expertise and professionalism. Strongly recommend! Thank you Alex and the team at Jacob!
Response from the owner:Thank you, Betsy! We appreciate your kind words and are glad to hear that Alex provided you with excellent service while you were out of state. Your recommendation means a lot to us!
Renee Garrison
1 week ago
Our air conditioner died during a 94-degree heat wave, and the new unit was ordered from South Georgia. Debbie asked if we would like a window unit delivered while we waited and sent a delightful young man named Eli to install it. When technicians John and Bryan arrived the following week, they completed the AC installation in a few hours. They were personable and professional. I highly recommend this company.
Response from the owner:Thank you, Renee! We're glad to hear that Debbie and Eli could assist you during the heat wave, and we appreciate your kind words about John and Bryan's professionalism. Your recommendation means a lot to us!
He showed up on time, wore covers on shoes while servicing my air conditioning. He was very polite and answered all my questions. I felt like he cared about my home and wanted my air conditioning to work with no problems throughout the very hot summer months. 🙏🏻
Response from the owner:Thank you, Linda! We appreciate your kind words and are glad to hear that our team member provided you with great service and care for your home. Your satisfaction is important to us!
Jenny Hammerle
2 weeks ago
Jabin M did a fantastic job! He replaced the capacitor on the outside unit. He cleaned the drain line and performed an overall service inspection. Everything is operating as it should- Thank you, Jabin M for a job well done!
Response from the owner:Thank you, Jenny! We're glad to hear that Jabin did a fantastic job and everything is operating smoothly. Your appreciation means a lot!

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