“Today we had our A.C Repair by HVAC,TECHNICIAN -Keegan,he did a 10000+++++JOB! we're very satisfied with he's knowledge & skills and explaining all the Job, we also notice he's very perfectionist and left all the area clean and soon will come back to finish it, also HVAC,TECNICHIAN -John assist and help making phone calls to the company for additional repairs that we are needing to finalize the repairs & arrange for us to have 2 TEMPORARY Convertible A.C.

Thanks!!
sincerely,Mrs.Sandra & Juan”

- Sandra Rivera Torres O.

“Jacob installed my units 25 years ago and has serviced them twice a year ever since. Everyone I've ever worked with has been first class. And, they're highly responsive when a repair is required, even after hours. Highly recommended.”

- Mike B.

“Areli was great as usual. We have to maintenance service contract which includes to cleaning and diagnostic reviews each year. Scheduling was easy and Areli arrived on time, knew our system/history and did the cleaning and servicing of the air handler and outside unit. Great people at Jacobs!”

- John S.

“During our maintenance appointment JJ discovered that our system needed a repair. He did it quickly and economically. Having this regular service agreement gives us peace of mind, and catches small things before they turn into bigger more expensive things…”

- Fred B.

“Kenny Arrington came and did the maintenance on our AC/Heat apump systems today and performed an excellent job. He was thorough, friendly and offered helpful information.
Thanks!”

- Ben G.

“I have been doing business with Jacob Heating & Air for over six years now and I have never been disappointed with their service.
Areli our technician has always been kind, informative and professional.
If you are looking for a heating & air company, look no further then Jacob Heating & Air, where you get excellent customer service at a great price”

- Tammy H.

“We recently had to have new ac unit replaced. Alex was very professional and knowledge explaining different units to us.
Our unit was installed by Keegan and Kenneth. They both were very professional from the start of the installation of the ac unit
to the end including the clean-up . We would recommend Jacobs air conditioning”

- Michael M.

M. Scott Beaton
2 days ago
JJ is a great technician, and the company provides honest, up front information, service, and pricing. Edit: I just had a reason to get emergency AC service. Jacob's offered same-day, after-hours service. There was a cancellation earlier in the day, and the Jacob's staff coordinated and communicated an earlier service appointment. Jabin M arrived shortly, and was speedy with his analysis and troubleshooting.
Rene Harper
4 days ago
Response from the owner:Thank you, Rene, for taking the time to leave a review. Your feedback is appreciated!
Grenlin Rogers
6 days ago
Haha, laughing at reviews. Jacobs installed a new AC For us. The condenser outside, which has a door was placed with the door flat against the house.? Not accessible. Failed inspection. Inside the house, the air return constantly dripped water. I called Jacobs and was told I complain too much and not to call again. Good luck with them. Remember, BAD reviews can be deleted from Google.
Response from the owner:Thank you for your feedback. We take every review seriously and investigate all concerns thoroughly. We have searched our records and have been unable to locate a customer or project associated with the name used in this review. We also contacted the only customer in our database with a matching last name with an installation done in the recent past, and they confirmed this review was not theirs. If you are a customer of Jacob Heating & Air Conditioning in Volusia County, Florida, we would genuinely like the opportunity to learn more about your experience and address any concerns. Please contact our management team directly (ask for Roy) so we can investigate further. As you can see from our other reviews, we are always willing to listen, learn, and work toward a resolution when a customer has a concern. Also, Google reviews cannot be deleted by the business. Only the poster can update or remove a review. Our reviews are genuine and represent our dedication to our community. If you discover that you have accidentally posted your review for the wrong business, please do remove the review.
Albert Smith
7 days ago
My very old central air conditioning's blower failed. Jacob technician arrived within the promised time window and through troubleshooting determined the problem was a dead motor. The main office was given the info on the part needed and even though the A/C was decades old, Jacob found a new-in-the-box motor and had it overnighted to Deland. The next day another tech arrived fully briefed on what he was to do and swapped out the motor, cleaned the fan unit and operationally tested everything. Bottom line, my A/C is running better than ever with cold air reaching the far side of the house that never got cool. I'm 100% happy with Jacob and would recommend them to anyone.
Response from the owner:Thank you, Albert! We're glad to hear that Jacob provided excellent service and got your A/C running better than ever. Your recommendation means a lot to us!
Bob Barnes
1 week ago
I needed to replace my 14 year old A/C unit. Called Jacobs, received a great price and install was completed in one week. Technicians John and Brian were very thorough, informative and the install was done in less than 4 hours. Everything was clean and neat when finished. Great job! Hire Jacobs, you'll be glad you did.
Response from the owner:Thank you, Bob! We're glad to hear you had a positive experience with the replacement of your A/C unit. John and Brian will be pleased to know their efforts made a difference. We appreciate your recommendation!
Jabin was very nice and helpful. Thank you!
Response from the owner:Thank you, Jacqueline! We're glad to hear Jabin was able to assist you. Your appreciation means a lot to us!
Betsy Warm
1 week ago
Called Jacob and spoke with Alex about our AC repair/ replacement. I was out of state at the time and he went above and beyond to outline my options, explain the different systems and answer all my questions. Grateful for the expertise and professionalism. Strongly recommend! Thank you Alex and the team at Jacob!
Response from the owner:Thank you, Betsy! We appreciate your kind words and are glad to hear that Alex provided you with excellent service while you were out of state. Your recommendation means a lot to us!
Renee Garrison
1 week ago
Our air conditioner died during a 94-degree heat wave, and the new unit was ordered from South Georgia. Debbie asked if we would like a window unit delivered while we waited and sent a delightful young man named Eli to install it. When technicians John and Bryan arrived the following week, they completed the AC installation in a few hours. They were personable and professional. I highly recommend this company.
Response from the owner:Thank you, Renee! We're glad to hear that Debbie and Eli could assist you during the heat wave, and we appreciate your kind words about John and Bryan's professionalism. Your recommendation means a lot to us!
He showed up on time, wore covers on shoes while servicing my air conditioning. He was very polite and answered all my questions. I felt like he cared about my home and wanted my air conditioning to work with no problems throughout the very hot summer months. 🙏🏻
Response from the owner:Thank you, Linda! We appreciate your kind words and are glad to hear that our team member provided you with great service and care for your home. Your satisfaction is important to us!
Jenny Hammerle
2 weeks ago
Jabin M did a fantastic job! He replaced the capacitor on the outside unit. He cleaned the drain line and performed an overall service inspection. Everything is operating as it should- Thank you, Jabin M for a job well done!
Response from the owner:Thank you, Jenny! We're glad to hear that Jabin did a fantastic job and everything is operating smoothly. Your appreciation means a lot!

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